How do I return an purchased item?
You can return an order by following these steps:
- Create a Return Request
Just put a return request mail to us.
- ‘Item to be Returned’ is picked up
The item you wish to return will be picked up from your doorstep.
- Replacement/Refund Initiated
In most cases, the replacement item is delivered to you at the time of pick-up. In all other cases, the replacement/refund is initiated after the originally delivered item is picked up.
– Please ensure that the correct and complete product is handed over
– The product should also be in unused, undamaged and original condition
– Returned product should include everything from the originally delivered package including price tags, labels, original packaging, freebies and accessories
– In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt